Legal Documentation

fliv5 Terms & Conditions — Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before registering or using the fliv5 platform. They form a legally binding agreement between you and us.

Last updated: January 2026 Available in Bengali
Important Notice

By creating an account or using the fliv5 platform, you are deemed to have accepted all of these Terms and Conditions.

  • Age Requirement: Minimum 18 years
  • One person — one account
  • Providing accurate information is mandatory
  • The right to modify terms at any time is reserved

Summary of Key Policies

Key Sections of the fliv5 Terms and Conditions at a Glance

Account Register

Providing accurate and complete information is mandatory when registering on fliv5. Accounts created with false information may be closed at any time. Each individual is permitted a maximum of one account.

KYC Verification 18+ required

Bonuses & Promotions

All fliv5 bonuses are subject to specific wagering requirements. Bonus abuse and claiming bonuses across multiple accounts are strictly prohibited.

Wagering Requirements Expiry applies

Deposits and Withdrawals

All financial transactions on fliv5 are secure and encrypted. KYC verification must be completed before making a withdrawal. Suspicious transactions may be temporarily held for investigation.

SSL Secured Fast Processing

Account Security

It is your responsibility to keep your password and login details secure. You must not allow anyone else to access your account. Report any suspicious activity to fliv5 support immediately.

Two-Factor Verification 24/7 protection

Responsible Gaming

Fliv5 places the highest importance on responsible gaming. Players can set deposit limits, session limits, and activate self-exclusion at any time.

Self-exclusion Budget Control

Prohibited Activities

Fraud, money laundering, use of bots, creating multiple accounts, and bonus abuse are strictly prohibited. Any such activity will result in permanent account closure.

Zero Tolerance Immediate Action
01Introduction & Scope

Fliv5 (referred to as "we", "the platform", or "fliv5") operates an online gaming and entertainment platform for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between fliv5 and its users.

By visiting the fliv5 website, creating an account, playing any game, or using any of our services, you are considered to have accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using fliv5.

Scope of Application

These Terms and Conditions apply to all fliv5 services, games, bonus offers, promotions, and financial transactions. Where separate terms exist for specific sections, they should be read alongside these general terms.

02Account Registration and Verification

To create an account on fliv5, you must provide accurate, complete, and up-to-date personal information. If any of the details you provided at registration change, please update your profile promptly.

Only one account per person is permitted. If multiple accounts are detected under the same individual, all accounts will be closed and any bonuses earned may be forfeited.

  • Name, date of birth, and address must be accurate and genuine
  • An active mobile number and email address are required
  • KYC verification must be completed within 30 days of registration
  • Identity must be verified using a national ID card or passport
  • Using fake or someone else's information is strictly prohibited
  • Managing an account on behalf of another person is not permitted
KYC Verification

Before processing large withdrawals, fliv5 may request additional verification. Withdrawal requests cannot be processed until this is completed.

03Eligibility & Age Requirements

You must be 18 years of age or older to use fliv5. Allowing minors to create or use accounts on our gaming platform is strictly against fliv5 policy.

By registering, you confirm that you are at least 18 years old and that participating in online gaming is legally permitted in your country of residence. Providing false information about your age is a serious violation and may result in legal action.

Minor Protection

Fliv5 is firmly committed to protecting minors from accessing our gaming platform. If an account is confirmed to belong to an underage individual, it will be closed immediately and any deposited funds will be returned.

Eligibility Criteria Description Status
Age Limit Minimum age 18 Mandatory
Identity Verification National ID card or passport Mandatory
Address Verification Utility bill or bank statement Where applicable
Single Account One account per person maximum Mandatory
04Bonus & Promotion Terms and Conditions

Fliv5 offers players a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and validity period, which will be clearly communicated at the time of the offer.

To withdraw a bonus, you must meet the specified wagering requirement. For example, a BDT 1,000 bonus with a 30x wagering requirement means you must place a total of BDT 30,000 in bets before withdrawing.

  • Bonuses may only be used on specific games
  • Bonuses will be automatically cancelled upon expiry
  • The same promotion cannot be claimed more than once
  • Bonus cash cannot be withdrawn directly
  • Claiming bonuses across multiple accounts is prohibited
  • Bonus abuse may result in account closure
Advice on Bonuses

Before claiming any bonus, please read the full terms of that offer carefully. If anything is unclear, feel free to ask our support team — we're always ready to help in Bengali.

05Deposit Policy

Fliv5 supports multiple deposit methods including Mobile Banking, Nagad, Rocket, and bank transfer. All deposits are credited to your account instantly. The minimum deposit amount is BDT 100.

The payment method used for deposits must be registered in your own name. Depositing through a third party violates fliv5 policy and may result in account suspension.

  • Minimum deposit: BDT 100
  • Maximum daily deposit limit is determined by account level
  • No additional charges apply on deposits
  • Deposits from third-party accounts are strictly prohibited
  • Suspicious deposits may be held pending investigation
06Withdrawal Policy

KYC verification must be completed on your account before you can withdraw from fliv5. Withdrawal requests are typically processed within 1–3 business days. The minimum withdrawal amount is BDT 500.

Withdrawals are always returned to the same payment method used for the original deposit. If multiple methods were used, fliv5 will determine the most appropriate method.

Withdrawal Methods Minimum Duration
Mobile Banking / Nagad / Rocket BDT 500 1–24 hours
Bank Transfer BDT 1,000 1–3 business days
Crypto BDT 500 1–6 hours
Reasons for Delay

Withdrawals may be delayed if KYC verification is incomplete, if a large withdrawal requires additional verification, or if suspicious activity is detected.

07Prohibited Activities

Fliv5 is committed to maintaining a fair and secure gaming environment. The activities listed below are strictly prohibited and will result in immediate action upon detection.

  • Creating multiple accounts to claim bonus benefits
  • Using automated bots or software to play games
  • Money laundering or illegal financial activity
  • Attempting to hack the platform's systems
  • Harassing or defrauding other players
  • Using a false identity or fraudulent documents
  • Exploiting technical errors on fliv5
Disciplinary Action

If prohibited activities are detected, the account may be permanently closed, the balance forfeited, and law enforcement authorities notified where necessary.

08Responsible Gaming Policy

Fliv5 believes gaming should be a source of fun — not stress or financial hardship. That is why responsible gaming is a core part of how we operate.

Fliv5 provides a range of self-help tools to help players manage their gaming behaviour, including deposit limits, loss limits, session time limits, and self-exclusion.

  • Deposit Limits: Set daily, weekly, or monthly limits
  • Loss Limit: Gaming will automatically stop after a set amount of losses
  • Break: Take a temporary break ranging from 24 hours to 6 weeks
  • Self-exclusion: Exclude yourself for 6 months or permanently
  • Reality Check: Regular reminders of your gaming time and spending
Get support

If you are experiencing any issues with your gaming, please contact our Responsible Gaming Visit the page or contact our support team.

09Account Closure and Suspension

Fliv5 reserves the right to suspend or close any account at any time, with or without cause. In practice, account action is typically taken for the following reasons.

  • Violations of these Terms and Conditions
  • If false or incomplete information is provided
  • If suspicious financial transactions are detected
  • If evidence of fraudulent activity is found
  • Due to legal obligations

Players may also request to close their own account at any time. All valid pending withdrawals will be processed before the account is closed.

10Privacy and Data Protection

Fliv5 takes the protection of your personal data seriously. We collect and use your information solely for the purposes of providing our services, completing KYC verification, and meeting legal obligations.

Fliv5 never sells your personal information to third parties. For more details, please refer to our Privacy Policy See.

  • All data is secured with SSL encryption
  • Payment information is stored in compliance with PCI DSS standards
  • Data is retained only for as long as necessary
  • You have the right to view and delete your own data
11Limitation of Liability

Fliv5 is not liable for losses resulting from technical errors, server outages, or third-party failures. In such situations, we work to resolve issues as quickly as possible.

Game outcomes are determined by RNG (Random Number Generator) technology and are entirely random. fliv5 makes no guarantees regarding the outcome of any game.

Responsible Gaming Warning

Online gaming carries financial risk. Only wager money you can afford to lose. Never treat gaming as a source of income.

12Terms Changes & Updates

Fliv5 reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email address or posted on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Notice of Updates

We aim to provide at least 7 days' notice before any significant changes. In cases requiring urgent legal updates, changes may take effect immediately.

Get Started Now

Join fliv5 — Enjoy Safe and Exciting Gaming

Know our Terms and Conditions and play with confidence. fliv5 is always fair, transparent, and secure.

বাংলা