Learn exactly how fliv5 collects, stores, and protects your personal data — all clearly explained in one place. We believe transparency is the foundation of trust.
A quick overview of the key principles behind our Privacy Policy
All personal data and payment information on fliv5 is secured with 256-bit SSL encryption. Maximum security is ensured at every stage of data transmission.
Fliv5 never sells your personal data to third parties. Your data is used solely to improve our services and meet legal obligations.
Fliv5's Privacy Policy complies with international GDPR standards. You retain full control over your data — including the right to access, correct, or delete it.
Your data is stored on secure servers with regular backups. Firewalls and multi-layer authentication are in place to prevent unauthorized access.
Fliv5 obtains your explicit consent before collecting any data. You can withdraw your consent at any time and adjust your preferences accordingly.
Fliv5 uses only essential cookies. You can manage cookies through your browser settings. We never engage in unnecessary tracking.
Fliv5 is an online entertainment platform serving users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal data.
This Privacy Policy explains what personal data fliv5 collects, how it is used and stored, and what rights you have over your information. By visiting the fliv5 website or creating an account, you are considered to have accepted this Privacy Policy.
This policy applies to all fliv5 services, websites, mobile apps, and customer support channels. If you disagree with any part of this policy, please refrain from using fliv5 and contact our support team.
Fliv5 has always believed in full transparency regarding user data. This policy is here to clearly show you exactly where your data goes and how it is used.
Fliv5 collects various types of information to provide and improve its services. A detailed breakdown of the data collected is outlined below.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national identity card | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email, address | Account Communication & Security |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Behavior | Game history, bet amounts, login times | Service Improvement & Responsible Gaming |
| Cookie Data | Session data, preference settings | Website Performance Improvements |
Fliv5 uses collected data only for legitimate, specific purposes. We never use your information for anything unrelated to those purposes.
Fliv5 will not send you any marketing messages without your consent. You can opt out of promotional communications at any time from your profile settings.
Fliv5 never sells your personal data. In certain circumstances, limited information may be shared with trusted third parties.
When sharing information with third parties, we only provide the minimum data necessary and require every partner to comply with strict confidentiality agreements.
Fliv5 retains your data only for as long as necessary or legally required. Once that period ends, your data is securely deleted.
| Type of Information | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| KYC Verification Documents | 5 years after account closure |
| Gaming History | While account is active + 2 years |
| Cookies & Session Data | 30 days after session ends |
| Support Chat History | 2 years after last contact |
You may request the deletion of your personal data after closing your account. However, some data may need to be retained for a set period due to legal obligations.
Fliv5 uses cookies and similar technologies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain website functions.
Under fliv5's Privacy Policy, you have several important rights over your own data. To exercise any of these rights, please contact our support team.
You can request a copy of all the information fliv5 holds about you.
If any of your information is incorrect, you can request that it be updated.
Under certain circumstances, you may request that your personal information be deleted.
You may request that processing of your information be restricted under certain circumstances.
You have the right to download a copy of your data in a machine-readable format.
You may object to the use of your information for specific purposes and withdraw your consent at any time.
Fliv5 strictly prohibits access to all services for anyone under the age of 18. We never knowingly collect data from minors.
If your child has accidentally registered on fliv5, please contact our support team immediately. We will delete all associated data and close the account.
The fliv5 platform may occasionally reference third-party services, such as payment gateways or game providers. These services have their own privacy policies, which are separate from those of fliv5.
Fliv5 is not responsible for the privacy practices of third parties. We recommend reading the privacy policies of any third-party services before using them.
Mobile Banking, Nagad, Rocket, and all our payment partners follow their own security and privacy standards. Financial information is only shared to complete transactions.
Fliv5 reserves the right to update this Privacy Policy at any time. You will be notified of any changes via your registered email or through a notice on the platform.
We aim to give at least 14 days' notice before any significant changes. Continued use of fliv5 after changes take effect will be considered acceptance of the updated policy.
The date of the most recent update is always shown on this page. We recommend reviewing this policy once every three months.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated data protection team. We aim to respond within 48 hours.
If you believe fliv5 has failed to protect your data and the issue could not be resolved through direct communication, you have the right to file a complaint with your local data protection authority.
Fliv5 respects your privacy. Register today for a safe, transparent, and enjoyable gaming experience.